FAQ

Although we adapt our approach to your business needs and goals, a typical consulting project is organised in the following way:

1. Initial discovery meeting(s) to determine your existing challenges (‘as-is’ scenario) and your desired potential for the business, and obtain relevant information (under a non-disclosure agreement – NDA).
2. We will submit a proposal that includes a scope of work (SOW), pricing, requirements, and timelines for your consideration and acceptance.
3. Once the proposal is accepted, we will agree on a regular communication and milestone reporting plan, and we will commence with the analysis and assessment.
4. We then design and develop a roadmap (business plan) to present and agree with you. The accepted roadmap is documented together with an implementation plan and agreed with you.
5. We will then work with you and your subject matter experts to implement the roadmap.
6. After an agreed period we will check in with you to review the implementation and change effectiveness and address any gaps.

Although we prefer to have an official closeout of the project, we will continue to check in from time to time to ensure that the solution is working as it was intended and is delivering the results you expected.

The length of time of a project varies and is based on a number of factors including:

• Business needs and challenges
• Size of the organization or team
• Scope of the project
• Budget

We appreciate the value of your time, and we make every effort to ensure that we structure our projects and scope of work so that we are not a burden on you and your team, and that the work is carried out efficiently and in the shortest time possible, without compromising quality.

Given that our goal is to deliver practical, tailored and sustainable solutions it is very important that we work with our customers every step of the way to ensure they are comfortable with the solutions delivered and that the solutions are fit for purpose before we depart.